License Key URGENT

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    Posted in: General Questions on Hardware and Max2Play Versions
  • dave1167 premium
    19. Juli 2016 at 10:53 #21657

    I purchased a 5 year license on friday 15th paid for it via paypal but still not received a validation code. The paypal transaction id was 7D398089MX8192149. I also sent an email yesterday and received an acknowledgment of receipt but agian no response. The lasck of customer support is extremely frustrating and spoisl what appears to be an otherwise excellent product

    Is there by any chance you could find some time to respond to me please?

    Heiner premium
    19. Juli 2016 at 15:40 #21659

    Hi dave,
    I’m sorry we did not answer you earlier. We try to respond to emails as soon as possible, but we cannot offer 24 hour customer support. Your email address, used during your order is actually the 5 year license you purchased. It is active from the moment we received your PayPal transfer.
    On the shop website for the license, you can see the manual to activate the premium license on your device under „Manual for setting up your Premium Max2Play License„.
    Please feel free to post in this topic if you have any other questions. I will try to respond as quickly as I can.

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