Can't get the License Code to Work

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    Posted in: SD-Card Imaging and getting started
  • NizzyAmps premium
    25. Februar 2017 at 14:20 #27215

    I cannot for the life of me get my License code to work.
    I am connected to the internet
    I have done everything in the forums and wiki to try to get this solved
    It just wont take the license code that I got with my JustBoom bundle
    Help

    std Moderator
    25. Februar 2017 at 15:08 #27216

    Hi

    the licence code ist your email-adress whitch you entered buying the licence

    NizzyAmps premium
    25. Februar 2017 at 15:22 #27217

    I don’t have an email address associated with the license. When I got the justboom dac hat there was a card included with a license number.

    std Moderator
    25. Februar 2017 at 15:25 #27218

    and an email-address when you ordered the RaspberryPi bundle?

    NizzyAmps premium
    25. Februar 2017 at 16:17 #27219

    I won it in a contest from Instructables. I’ll try my different email addresses and see if any work but I can’t imagine that they tied it to my email since it came from a distributor.
    Why won’t the code itself work? Can I get another code or tie it to my email address?

    Mbydeen
    27. Februar 2017 at 16:52 #27286

    Hi NizzyAmps

    I suggest you to follow these steps:

    1. Recheck the Antivirus on your computer if it has a firewall functionality, and check the Windows firewall if you are using windows OS, it could be that the firewall on your OS blocks the connection to our activation server.

    2. Please check the firewall on your router, you may have to disable it to activate the license.

    3. Please try different internet browsers and be sure that the browser is up to date.

    Regards,
    Mohammad Mbydeen

    NizzyAmps premium
    28. Februar 2017 at 11:09 #27297

    I ended up just buying a new license. It worked perfectly with my Email address

    Mbydeen
    28. Februar 2017 at 12:55 #27312

    Hi NizzyAmps

    Sorry for any inconvenience. we are happy that you solved your problem, and we hope that you will enjoy Max2Play.

    Regards,
    Mohammad Mbydeen

    NizzyAmps premium
    28. Februar 2017 at 16:21 #27349

    No problem. I love your software!

    Mbydeen
    1. März 2017 at 14:53 #27374

    Hi NizzyAmps

    Hope you are enjoying Max2Play.

    Regards,
    Mohammad Mbydeen

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