Bluetooth plugin on RPi 3 reports "Bluetooth-Dongle: NOT available"

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  • cryptonik premium
    1. Dezember 2017 at 16:58 #32747

    Hi,

    I’ve installed the Bluetooth plugin on a Raspberry Pi 3 install, enabled X-server etc and rebooted, but I get

    Bluetooth-Dongle: NOT available

    And no Bluetooth accessible.

    Checking via SSH I can see in dmesg the Bluetooth device is there:

    [ 16.327702] Bluetooth: Core ver 2.22
    [ 16.327825] NET: Registered protocol family 31
    [ 16.327835] Bluetooth: HCI device and connection manager initialized
    [ 16.329013] Bluetooth: HCI socket layer initialized
    [ 16.329031] Bluetooth: L2CAP socket layer initialized
    [ 16.329069] Bluetooth: SCO socket layer initialized
    [ 16.397497] Bluetooth: HCI UART driver ver 2.3
    [ 16.397509] Bluetooth: HCI UART protocol H4 registered
    [ 16.397516] Bluetooth: HCI UART protocol Three-wire (H5) registered
    [ 16.397676] Bluetooth: HCI UART protocol Broadcom registered
    [ 65.343453] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
    [ 65.343459] Bluetooth: BNEP filters: protocol multicast
    [ 65.343471] Bluetooth: BNEP socket layer initialized
    [ 614.180359] usbcore: registered new interface driver btusb

    And systemctl shows the service running:

    ● bluetooth.service – Bluetooth service
    Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled)
    Active: active (running) since Fri 2017-12-01 15:38:19 CET; 18min ago
    Docs: man:bluetoothd(8)
    Main PID: 1501 (bluetoothd)
    Status: „Running“
    CGroup: /system.slice/bluetooth.service
    └─1501 /usr/lib/bluetooth/bluetoothd

    Dec 01 15:38:18 springsteen bluetoothd[1501]: Bluetooth daemon 5.23
    Dec 01 15:38:19 springsteen systemd[1]: Started Bluetooth service.
    Dec 01 15:38:19 springsteen bluetoothd[1501]: Starting SDP server
    Dec 01 15:38:19 springsteen bluetoothd[1501]: Bluetooth management interface…d
    Hint: Some lines were ellipsized, use -l to show in full.

    But any attempt to access it seems to fail:

    root@springsteen:/home/pi# bluetoothctl
    [bluetooth]# power on
    No default controller available
    [bluetooth]# agent on
    Agent registered
    [bluetooth]# scan on
    No default controller available
    [bluetooth]#

    Any suggestions for what I’ve missed?

    Thanks in advance

    Heiner premium
    4. Dezember 2017 at 11:42 #32769

    Hi cryptonik,

    With Pi3, the Max2Play image automatically recongizes the BT module. You do not need to install x-server manually.

    Please burn a fresh image, add the BT plugin and check again.

    cryptonik premium
    5. Dezember 2017 at 11:39 #32791

    Thanks, I will give it a try with a clean image.

    Note that I didn’t install anything manually, I just ticked the „autostart“ box in the Bluetooth plugin page.

    dtesan premium
    14. Dezember 2017 at 1:36 #32934

    I have the same problem. Image installed on RPI3 with 7″ Display, Bluetooth-Plugin installed but no Bluetooth…. Bluetooth-Dongle: NOT available

    Heiner premium
    14. Dezember 2017 at 10:58 #32937

    Hi dtesan,

    Did you also install anything manually? Please describe the steps you have taken thus far for Bluetooth. Please also reboot and have a look at the Health Checker in Settings/Reboot.

    dtesan premium
    14. Dezember 2017 at 12:22 #32939

    I did the installation exactly how you described in your videos…. Health-Checker says all is green….. I also tried to Install fresh Raspbian Image ( newest one ), did all Updates but no adapter found…. could it be possible that the Onboard BT is corrupted? or could it be something with the connected RPI-7″-Display? Yesterday I bought a RPI-Starter-Kit with Hifiberry AMP+ from your site… should arrive today… I will try to use the RPI from that package in my Installation to test BT again….

    SJS premium
    14. Dezember 2017 at 16:57 #32942

    Is bluetooth activated within the raspberry settings page?

    dtesan premium
    14. Dezember 2017 at 17:00 #32943

    where can I activate Bluetooth in raspi-config?

    SJS premium
    14. Dezember 2017 at 17:01 #32944

    You have to check that within the M2P webinterface.

    dtesan premium
    14. Dezember 2017 at 17:03 #32945

    I did try another RPI3 Board and that works with same SD-Card…. I think Bluetooth-Chip on Board is faulty….

    SJS premium
    14. Dezember 2017 at 17:10 #32946

    Yes, then it should be a hardware related issue.

    dtesan premium
    14. Dezember 2017 at 17:12 #32947

    I think too….. I have several RPI´s and now I put the board with the defunct WiFi into the Hifiberry AMP2….. there I not need BT…. Thanks your help…..

    Heiner premium
    15. Dezember 2017 at 11:10 #32959

    Hi guys,

    We have now added a „Reset Bluetooth Device“ button in our newest beta that should help with some dropouts if Bluetooth hangs.

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