Hello Arianna and welcome in our forum.
Thanks for your request. To help you I need some informations from you. Can you describe your setup, please.
1.) Which Raspberry Pi do you use? So I can see you if you use the onboard bluetooth of the Raspberry Pi 3 or a bluetooth dongle and a wifi dongle.
2.) Which power supply? (2A or 2.5A)
3.) Is something on the usb ports of the Raspberry Pi?
4.) Is it the already the current Version of Max2Play? (Max2Play Version 2.35)
5.) Could you also share the debug information of the speech control menu? You can find it at the buttom of the site.
Best Regards
